CANCELLATION/POSTPONEMENT POLICY

    By making payment for your selected course/s, you and your participants agree to accept the following Terms and Cancellation/Postponement Policy:

(a) Kinetics Climbing Gym reserves the right to cancel the course in the event that there are insufficient participants. We will contact the participants at least 3 days prior to the course and provide the option to select the next available date or receive a full refund.

(b) In the event that the class is full, we will contact the participants and provide the option to select the next available date or receive a full refund.

(c) For the SNCS Level 1 course, we reserve the right to disallow latecomers from participating in the course.

FOR ALL COURSES:

  • Please note that no refund will be given should you cancel your course.

  • Anyone who does not attend their scheduled course for any reasons will be considered a “no-show” and payment will be forfeited.

  • We do not accept any postponement of courses, other than for SNCS Level 1.

SNCS LEVEL 1 POSTPONEMENT:

    48 hours notice is required when postponing a course. You will only be allowed to reschedule your course once should you postpone it at least 48 hours in advance. You will also need to pay a re-scheduling fee of $10/pax.

 

    Your payment will be forfeited should you fail to attend the make-up session within 2 months of the original course date.

511 Serangoon Road, Singapore 218153

Tel: +65 6291 5045

mail@kineticsclimbing.com.sg

© 2019 by Kinetics Climbing Pte Ltd

Designed by ANG CHING SIANG